Last Updated: September 6, 2026
Atimad Naturals respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
By using Atimad Naturals website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:
Personal Information
Depending on your interaction with us, this may include:
- Full name
- Phone number
- Email address
- Billing address
- City
- Order and purchase information
- Information you voluntarily provide when contacting us
Payment Information
Payments may be processed through third-party payment providers or payment services. We generally do not store your complete credit/debit card details on our website.
Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.
Technical Information
When you visit our website, certain technical information may automatically be collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
2. How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Confirm and communicate about your purchases
- Contact you regarding your order or delivery
- Provide customer support
- Respond to your questions and requests
- Improve our products, services, and website
- Prevent fraud, misuse, and unauthorized activity
- Maintain website security
- Analyze website traffic and customer behavior
- Send promotional messages or offers where permitted and appropriate
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by law.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Measure marketing and advertising effectiveness
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.
4. Third-Party Services
We may use trusted third-party service providers to help operate our business, including services related to:
- Website hosting
- Payment processing
- Order delivery and logistics
- Website analytics
- Advertising and marketing
- Customer communication
- Technical support
These service providers may have access to information only to the extent necessary to perform services on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.
5. Analytics and Advertising
We may use analytics and advertising technologies, such as Google Analytics, Meta/Facebook tools, or other similar services, to understand website traffic, improve our marketing, and provide more relevant advertising.
These third-party services may collect information about your interaction with our website through cookies, pixels, or similar technologies.
You may be able to control certain advertising or tracking preferences through your browser, device settings, or the relevant third-party platform.
6. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
7. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted parties when required to operate our business, including:
- Courier and delivery companies
- Payment processors
- Website and hosting providers
- Technology and analytics providers
- Marketing service providers
- Professional advisers
- Government authorities or law-enforcement agencies when required by law
We only aim to share information that is reasonably necessary for the relevant purpose.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions and provide services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal, tax, accounting, or regulatory obligations
When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.
9. Children’s Privacy
Our website and products are not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
To exercise a privacy-related right, please contact us using the information provided below.
11. Marketing Communications
If you subscribe to our newsletter, promotional messages, or other marketing communications, we may use your contact information to send you information about our products, offers, updates, or services.
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.
Transactional messages, such as order confirmations, delivery updates, and important service communications, may still be sent when necessary to fulfill your order or provide our services.
12. External Links
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.